Our local partner processes your debt and will inform us of any news. We enter this information into our system and it is then available for you to view through our online system DIWIS. We update this data 24 hours a day.
If an entry is missing, this does not mean that your debt is not being processed but that there are no important changes. We can get an update from the partner if you request. We usually receive the information about the current state of affairs within 24 hours, which we will then pass on to you via e-mail.