It is really very easy. You send us your order including any documents and after we have checked the information, the order is put into our system. Shortly afterwards, you will receive an order confirmation and then we pass on the case – a few minutes later your debt will be with our partner abroad.
Our partner takes over the processing and tries to arrange an out-of-court settlement with the debtor. You should therefore give us any known contact details so that making contact is easier and quicker.
We then keep you informed of further processing. You can follow your records online with DIWIS (see Circumstances).